This discussion paper argues that while the value of CHWs in providing cost effective care in the United States is recognized, improved human resources management practices are needed to strengthen the quality and performance of CHW programs. The authors discuss essential elements of CHW recruitment and training, but also the need for supportive supervision. They note that … [Read more...] about Supervision Strategies and Community Health Worker Effectiveness in Health Care Settings
North America (U.S. and Canada)
Recruitment, Training, and Roles of the Bilingual, Bicultural Navegantes: Developing a Specialized Workforce of Community Health Workers to Serve a Low-Income, Spanish-Speaking Population in Rhode Island
Community health workers (CHWs) share the multicultural and multilingual characteristics of their communities and are thus able to provide culturally sensitive healthcare. The Hope Clinic in Rhode Island developed a peer-led Advanced Navagente Training Program (ANTP) to prepare spanish-speaking individuals to become certified CHWs who provide patient navigation, life-style … [Read more...] about Recruitment, Training, and Roles of the Bilingual, Bicultural Navegantes: Developing a Specialized Workforce of Community Health Workers to Serve a Low-Income, Spanish-Speaking Population in Rhode Island
Organizational Readiness for Community Health Worker Workforce Integration Among Medicaid Contracted Health Plans and Provider Networks: An Arizona Case Study
Understanding how to better integrate community health workers (CHWs) into the complex healthcare infrastructure of the United States is important to better support CHWs in providing healthcare to their communities. This mixed-methods study conducted in Arizona assesses the organizational readiness of Arizona Medicaid for the integration of CHWs. The authors found that Arizona … [Read more...] about Organizational Readiness for Community Health Worker Workforce Integration Among Medicaid Contracted Health Plans and Provider Networks: An Arizona Case Study
Training Needs of Community Health Workers Facing the COVID-19 Pandemic in Texas: A Cross-Sectional Study
The COVID-19 pandemic highlights the crucial role community health workers (CHWs) play in providing equitable healthcare in the United States. This cross-sectional study aimed to understand how COVID-19 impacted CHWs working conditions and training. The authors found training topics such as prevention of COVID-19, the clinical course of COVID-19, vulnerable populations, mental … [Read more...] about Training Needs of Community Health Workers Facing the COVID-19 Pandemic in Texas: A Cross-Sectional Study
An Emerging Model for Community Health Worker–Based Chronic Care Management for Patients With High Health Care Costs in Rural Appalachia
This paper presents the results of a CHW-centered intervention to improve diabetes health outcomes and lower diabetes-related healthcare costs for patients in Appalachia. The authors studied the dissemination of a community health worker–based chronic care management (CHW-Based CCM) model in three central Appalachian states and the process for engaging health insurance payers … [Read more...] about An Emerging Model for Community Health Worker–Based Chronic Care Management for Patients With High Health Care Costs in Rural Appalachia