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CHW Central

A global resource for and about Community Health Workers

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Community Trust

Measuring Clients’ Satisfaction and Trust in Community Health Workers: Results From a Cross-Sectional Survey

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This study in New Jersey looked at how people feel about working with community health workers. A survey of 75 clients found that almost everyone trusted their community health worker, was satisfied with the support they received, and felt better able to make health decisions. People who met their community health workers more often reported even stronger trust. However, those … [Read more...] about Measuring Clients’ Satisfaction and Trust in Community Health Workers: Results From a Cross-Sectional Survey

Frontline Voices of care: How community health workers cultivate relationships

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This study looked at how community health workers supported Latino communities during and after COVID-19. It found that they built strong relationships by listening with empathy, respecting culture, building trust over time, and helping people connect to services and reliable health information. Because they were part of the communities they served, they were able to support … [Read more...] about Frontline Voices of care: How community health workers cultivate relationships

Community Health Worker Perspectives on Building Patient-Provider Trust in Rural Communities of the San Joaquin Valley, California: A Qualitative Study

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This study explored how community health workers help build trust between patients and healthcare providers. Through group discussions with workers from rural health centers in California, the study found that trust is affected by power differences between providers and patients, the quality of communication, and respect for patients’ culture and language. Community health … [Read more...] about Community Health Worker Perspectives on Building Patient-Provider Trust in Rural Communities of the San Joaquin Valley, California: A Qualitative Study

Supporting Vaccination: A Toolkit for CHWs

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To equip a global audience of CHWs with the knowledge and confidence to educate communities about the importance of vaccination, and to guide people through the vaccination process. … [Read more...] about Supporting Vaccination: A Toolkit for CHWs

Village health workers as health diplomats: negotiating health and study participation in a malaria elimination trial in The Gambia

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In this mixed-methods study, researchers in The Gambia set out to assess reductions in malaria prevalence within communities where village health workers (VHWs) are present. VHWs administered antimalarial drugs to acutely ill individuals and their close contacts. The study concludes that VHWs have the capacity to treat and reduce negative malaria-related outcomes, while … [Read more...] about Village health workers as health diplomats: negotiating health and study participation in a malaria elimination trial in The Gambia

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