This report describes how the Jamii ni Afya project in Zanzibar improved its digital payment system for community health workers by involving them in the design process. The new system made payments more accurate, efficient, and easier to understand. Health workers felt more informed and in control, and staff found it easier to manage payments. The changes are expected to … [Read more...] about Enhancing Efficiency and User Experience of Digital Community Health Worker Payments in Zanzibar: Implementation Report
CHW Payment
Community health worker payment processes: a qualitative assessment of experiences in two Indian states
This study looked at how community health workers (CHWs) in India are paid and the challenges they face. Researchers interviewed CHWs, supervisors, and health leaders in two states and found that the payment process is complicated and often causes delays, extra work, and frustration. Even with digital tools, problems remained, but areas with good local leadership and … [Read more...] about Community health worker payment processes: a qualitative assessment of experiences in two Indian states
Financial motivation models for community health workers in low- and middle-income countries: a scoping review
This review looked at how community health workers (CHWs) are paid in low- and middle-income countries and how different payment methods affect their work. It found four main ways CHWs are paid: regular salaries, pay based on performance, income from small businesses, and a mix of these. While most payment methods helped improve CHWs' motivation and performance, a common … [Read more...] about Financial motivation models for community health workers in low- and middle-income countries: a scoping review
Community health worker payment processes: a qualitative assessment of experience in two Indian states
This study examined how community health workers (CHWs) in India are paid, focusing on the impact of digital tools and challenges in receiving timely wages. Researchers analyzed payment processes for Accredited Social Health Activists (ASHAs) in two states, conducting interviews and focus groups with CHWs, supervisors, and health officials. Findings revealed delays in payment … [Read more...] about Community health worker payment processes: a qualitative assessment of experience in two Indian states
Trends in State Policies That Support the Community Health Worker Workforce
States are working to sustain and expand the community health worker (CHW) workforce as federal COVID-19 funding ends. Many are exploring long-term financing solutions, particularly through Medicaid, to ensure continued access to CHW services. Policymakers are collaborating with CHWs and stakeholders to strengthen training, certification, and funding strategies. This NASHP’s … [Read more...] about Trends in State Policies That Support the Community Health Worker Workforce
