This report describes how the Jamii ni Afya project in Zanzibar improved its digital payment system for community health workers by involving them in the design process. The new system made payments more accurate, efficient, and easier to understand. Health workers felt more informed and in control, and staff found it easier to manage payments. The changes are expected to … [Read more...] about Enhancing Efficiency and User Experience of Digital Community Health Worker Payments in Zanzibar: Implementation Report
Accelerating Decent Work: Formalizing Home Care and Community Health Workers
This report shows that many home-based and community health workers still face poor working conditions, like low pay, long hours, and lack of legal protections, especially women. It highlights the need to treat care work as real work, with fair pay and rights, to reduce abuse, support gender equality, and improve the quality of care. Recognizing and protecting these workers … [Read more...] about Accelerating Decent Work: Formalizing Home Care and Community Health Workers
Community Health Workers’ Lived Experience of Using Videoconferencing With Community Members
This study looked at how rural community health workers in the U.S. used videoconferencing during COVID-19 to stay connected with underserved communities. Interviews with health workers showed that videoconferencing helped them communicate better, deliver services, and support each other during the crisis. The findings suggest that training community health workers to use … [Read more...] about Community Health Workers’ Lived Experience of Using Videoconferencing With Community Members
Optimizing the role and functions of CHWs in service of a people-centred community health system in sub-Saharan Africa. A realist synthesis
This study looked at how community health workers (CHWs) in sub-Saharan Africa can better provide people-centered care. By reviewing research from 2014 to 2024, the study found that trust, motivation, and good leadership are key to CHW success. It also highlighted that CHWs work best when they are part of formal health systems, connected to community efforts, and supported by … [Read more...] about Optimizing the role and functions of CHWs in service of a people-centred community health system in sub-Saharan Africa. A realist synthesis
Training of front-line health workers in Somalia on mental health: A mixed-methods effectiveness study on the implementation of mental health gap action programme (mhGAP)
In 2020, a mental health training program called mhGAP was introduced in Somalia to help frontline health workers better support their communities. The eight-day training improved the workers’ knowledge and skills in dealing with mental health, neurological, and substance use issues. Test scores showed clear improvement after the training, and participants felt more prepared to … [Read more...] about Training of front-line health workers in Somalia on mental health: A mixed-methods effectiveness study on the implementation of mental health gap action programme (mhGAP)
