This study explains how NYC Health + Hospitals set up a large Community Health Worker (CHW) program in adult primary care clinics from January 2022 to December 2023, and how they tracked its progress. Key data included details about the CHW workforce, patient demographics, and patient engagement, such as the number of patients contacted and goals achieved. By mid-2023, 97 CHWs … [Read more...] about Implementing and monitoring high-quality community health worker care in adult primary care at New York City Health + Hospitals
CHW programs
Implementing and monitoring high-quality community health worker care in adult primary care at New York City Health + Hospitals
This study describes how NYC Health + Hospitals implemented a large Community Health Worker (CHW) program in adult primary care from January 2022 to December 2023. It also outlines the metrics used to track the program’s progress. Data collected included workforce demographics, patient details, and program outcomes like patient engagement and goal completion. By June 2023, 97 … [Read more...] about Implementing and monitoring high-quality community health worker care in adult primary care at New York City Health + Hospitals
Exploring the Use of Multiple Participatory Tools to Engage Community Health Workers in Program Evaluation and Implementation: A Case Study From the Philippines
This study looked at three participatory tools used with community health workers (CHWs) in the Philippines, comparing how they worked and what kind of information they produced. The tools helped gather data on CHWs' roles and responsibilities, as well as broader challenges in healthcare delivery. Pairing CHWs for initial discussions encouraged open sharing of experiences, and … [Read more...] about Exploring the Use of Multiple Participatory Tools to Engage Community Health Workers in Program Evaluation and Implementation: A Case Study From the Philippines
Georgia’s Community Health Workers: An Investigation Into Core Competencies
This study explored the key skills and abilities that community health workers (CHWs) in Georgia need to be effective. Through surveys, focus groups, and interviews, it found that communication, advocacy, outreach, and relationship building are the most important competencies for CHWs. However, challenges like limited resources, trust issues with clients, low pay, and high … [Read more...] about Georgia’s Community Health Workers: An Investigation Into Core Competencies
Designing with Community Health Workers in Latin America
This project focuses on designing a mobile app for community health workers (CHWs) in rural and remote areas of Peru to screen older adults for dementia. CHWs play a vital role in Peru’s healthcare system, bridging gaps due to limited resources. The app helps evaluate cognitive and functional abilities of older adults. The design aims to keep CHWs motivated, as they often work … [Read more...] about Designing with Community Health Workers in Latin America