Regular supportive supervision is essential to ensuring CHW performance and service quality in CHW programs and yet it is often difficult to implement, especially at scale, due to logistical and resources constraints. This study evaluates the use of a mobile health technology platform for monitoring malaria RDT testing and improving the quality of malaria diagnosis by CHWs. … [Read more...] about A mobile health technology platform for quality assurance and quality improvement of malaria diagnosis by community health workers
mHealth and Technology
“I am not telling. The mobile is telling”: Factors influencing the outcomes of a community health worker mHealth intervention in India
This mixed-methods study assesses a CHW-utilized mHealth platform, Mobile for Mothers, in India. It analyzes CHW perceptions of the technology and its usefulness, outcomes and the contextual factors that influence health seeking behavior. … [Read more...] about “I am not telling. The mobile is telling”: Factors influencing the outcomes of a community health worker mHealth intervention in India
Webinar Resources and Recording – Integrating and scaling mobile community health data systems: Experience from India, Ethiopia and Madagascar.
Community health workers (CHWs) improve access to quality health services at the community level. Despite the critical role that CHWs play, governments often have limited insight into their activities, the quality of their services, the conditions of the communities that they serve, and how best to link these CHWs and their beneficiaries to the larger health system. To … [Read more...] about Webinar Resources and Recording – Integrating and scaling mobile community health data systems: Experience from India, Ethiopia and Madagascar.
What encourages community health workers to use mobile technologies for health interventions? Emerging lessons from rural Rwanda
As access to mobile technologies expands, improving their effective use is key to strengthening data. This article discusses emerging lessons from rural Rwanda on CHW use of mobile technologies for health interventions. Technical characteristics such as reminders and alerts were seen to be the strongest predictors towards use, while user characteristic (age) did not influence … [Read more...] about What encourages community health workers to use mobile technologies for health interventions? Emerging lessons from rural Rwanda
Mobile instant messaging for rural community health workers: a case from Malawi
This multi-site case study used interviews and focus groups of community health workers and facilitators to examine conversations on WhatsApp. WhatsApp was viewed positively by community health workers and acted as a useful tool in rural health work, despite the challenge of separating social use from instrumental use. … [Read more...] about Mobile instant messaging for rural community health workers: a case from Malawi