Authors: Christoph Pimmer, Susan Mhango, Alfred Mzumara, and Francis Mbvundula
This multi-site case study used interviews and focus groups of community health workers and facilitators to examine conversations on WhatsApp. WhatsApp was viewed positively by community health workers and acted as a useful tool in rural health work, despite the challenge of separating social use from instrumental use.
Link: Mobile instant messaging for rural community health workers: a case from Malawi
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Resource Topic: Behavior Change and Communication, Care Teams, Community Health Workers/Volunteers, Supervision, mHealth and Technology
Resource Type: Evaluation, Journal articles, Research, Tools
Year: 2017
Region: Sub-Saharan Africa (SSA)
Country: Malawi
Publisher May Restrict Access: No