Despite the inclusion of Service Quality Assessment (SQA) tools in the Ministry of Health (MoH) Quality Improvement and Quality Assurance (QIQA) guidelines, their operational use to monitor compliance with service delivery standards has remained limited—particularly in Community Health. Recognizing this gap, the Community Health Unit, with support from the Financing Alliance … [Read more...] about Scaling Up Service Quality Assessments (SQA) for Community Health in Zambia
Guidelines
Unveiling the WHO Guidelines to Optimize CHW Programs
October 31, 2018 Last week, I attended the Global Conference on Primary Health Care in Astana, Kazakhstan. I was there to represent my colleagues who work in the small West African nation of Togo to strengthen primary health care systems. Our model integrates professional community health workers (CHWs) with improved care in public clinics, providing high-quality and … [Read more...] about Unveiling the WHO Guidelines to Optimize CHW Programs
