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The Launch of Massachusetts Community Health Worker Certification: Findings From the Massachusetts Community Health Worker Workforce Surveys

June 24, 2024 By

Authors: Victoria M Nielsen, W W Sanouri Ursprung, Glory Song, Gail Hirsch, Theresa Mason, Claire Santarelli, Erica Guimaraes, Erica Marshall, Caitlin G Allen, Pei-Pei Lei, Diane Brown, Bittie Behl-Chadha

This study evaluates the impact of the 2018 state certification for community health workers (CHWs) in Massachusetts. Surveys were conducted with CHWs and their employers in 2016 and 2021 to assess the effects of certification. The results showed that certification led to higher pay, better perceptions of CHWs, and better integration into care teams for certified CHWs. There were no negative changes in the workforce or employer characteristics after certification. Certified CHWs were more likely to work in large, clinical organizations, while uncertified CHWs often worked in medium-sized community-based organizations. Overall, certification was associated with positive outcomes and did not create workforce disparities. This research can guide future CHW certification and program efforts.

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Link: The Launch of Massachusetts Community Health Worker Certification: Findings From the Massachusetts Community Health Worker Workforce Surveys

Resource Topic: CHW Certification, CHW Model

Resource Type: Evaluation

Year: 2024

Region:

Country: United States of America

Publisher May Restrict Access: Yes

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