Authors: Hlologelo Malatji, Frances Griffiths, Jane Goudge
This evaluation aimed to determine the impact of supportive supervision provided to CHW teams by a roving nurse mentor. In-depth interviews, focus groups, and observations were conducted with CHWs, their supervisors, clients, and facility staff to assess how the effects of the intervention were generated and sustained. Results from this study suggest that settings with constrained resources and a shortage of CHWs could benefit from utilizing a roving nurse mentor to improve CHW skills and confidence, increase supervisory abilities of CHW team leaders, establish new organizational systems, and strengthen working relationships between CHW teams and health facility staff. Still, long-term success of CHW programmes is dependent on other factors such as formal employment and better integration of CHWs into healthcare systems and as such, supportive supervision should be coupled with other systems-level reforms to achieve an optimal CHW working environment.
Link: Supportive supervision from a roving nurse mentor in a community health worker programme: a process evaluation in South Africa
Download Resource
Resource Topic: CHW, Health System Integration, Intervention, Process Evaluation
Resource Type: Research
Year: 2022
Region: Sub-Saharan Africa (SSA)
Country: South Africa
Publisher May Restrict Access: No