Authors: Yohannes Ejigu, Netsanet Abera, Werissaw Haileselassie, Negalign Berhanu, Biniyam Tadesse Haile, Frehiwot Nigatu, Nurhan Tewfik , Yibeltal Kiflie, Girmay Medhin, Fasil Walelign, Mekdes Demissie, Setegn Tigabu, Daniel Taddesse, Tegene Legese Dadi, Alula Teklu
The purpose of this study was to assess health extension workers’ (HEWs’) motivation and job satisfaction, as well as the factors that influence them, in Ethiopia. A mixed-methods study was nested within a national health extension program assessment conducted from March 1st to May 31st, 2019. Quantitative data was collected via a structured questionnaire distributed to HEWs regarding job motivation and satisfaction, while qualitative data was collected via focus group discussions and in-depth interviews. Results uncovered that overall, 48.6% of HEWs were satisfied with their job. A high level of satisfaction with autonomy (72%), relationships with co-workers (67%), and recognition (56%) was demonstrated within HEWs. Low levels of satisfaction, however, were linked to pay and benefits (13%), opportunities for promotion (29%), and education (34%). In addition, HEWs also demonstrated major job motivating factors as desire to help their community, recognition or respect gained from the community, and achievement. These findings emphasize the need for policy makers and human resource managers to revise their human resource policies and guidelines to address the main sources of low job satisfaction and demotivation within the CHW/HEW workforce.
Link: Motivation and job satisfaction of community health workers in Ethiopia: a mixed-methods approach
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Resource Topic: CHW, Health extension workers (HEWs), Job satisfaction
Resource Type: Research
Year: 2023
Region: Sub-Saharan Africa (SSA)
Country: Ethiopia
Publisher May Restrict Access: No