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‘It’s the sense of responsibility that keeps you going’: stories and experiences of participation from rural community health workers in Guatemala

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Authors: Ana Lorena Ruano, Alison Hernández, Kjerstin Dahlblom, Anna Karin Hurtig and Miguel San Sebastián

In 1978, the Alma-Ata declaration on primary health care (PHC) recognized that the world’s health issues required more than just hospital-based and physician-centered policies. The figure of the community health worker (CHW) remains a central feature of participation within the PHC approach, and being a CHW is still considered to be an important way of participation within the health system. This study explores how the values and personal motivation of community health workers influences their experience with this primary health care strategy in in the municipality of Palencia, Guatemala. We found that the CHWs in the municipality had a close working relationship with the mobile health team and with the community, and that their positions allowed them to develop leadership and teamwork skills that may prove useful in other community participation processes. The CHWs are motivated in their work and volunteerism is a key value in Palencia, but there is a lack of infrastructure and growth opportunities. Attention should be paid to keeping the high levels of commitment and integration within the health team as well as keeping up supervision and economic funds for the program.

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Resource Topic: CHW Role, Community Health Workers/Volunteers, Human Resources Management/Workforce Development, Motivation/incentives, Recruitment and Retention, mHealth and Technology

Resource Type: Journal articles, Research

Year: 2012

Region: Latin America and the Caribbean (LAC)

Country: Guatemala

Publisher May Restrict Access: No

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