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Factors influencing work performance and prospective mobile health applications among village health support groups: a formative study for i-MoMCARE development to enhance maternal, newborn, and child healthcare in Cambodia

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Authors: Hendra Goh, Chhavarath Dary, Mengieng Ung, Sreymom Oy, Yan Fang Lee, Sovatha Mam, Sophea Chhorn Chanthou Ny, Sveng Chea Ath Chhay , Chhorlika Khim, Dyna Khuon, Michiko Nagashima-Hayashi, Sovanthida Suy, Rattana Kim, Siyan, Vonthanak Saphonn

This study explored the challenges and opportunities for Village Health Support Groups (VHSGs) in Cambodia, who provide maternal and child health services. Interviews with 38 stakeholders showed that while VHSGs are motivated and skilled, their work is limited by lack of resources, low community trust, and no stable financial support. Mobile health apps could help improve their performance, but barriers like low digital skills, heavy workloads, and weak internet access make adoption difficult. The study suggests gradually moving VHSGs to paid roles, offering professional training, and improving digital infrastructure to strengthen their work and support the use of mHealth tools.

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Resource Topic: CHW programs, Maternal and Child Health

Resource Type: Qualitative

Year: 2025

Region: Asia

Country: Cambodia

Publisher May Restrict Access: No

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