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Experiences of community health workers on adopting mHealth in rural Malawi: A qualitative study

June 10, 2024 By

Authors: Chiyembekezo Kachimanga, Manuel Mulwafu, Myness Kasanda Ndambo, Jimmy Harare, Joia Murkherjee, Alexandra V Kulinkina, Simon Mbae, Enoch Ndarama, Thomas van den Akker, Ibukun-Oluwa Omolade Abejirinde

This qualitative study explored the experiences and factors affecting the use of a smartphone-based mHealth tool called YendaNafe by community health workers (CHWs) in rural Malawi. Through focus group discussions and interviews, CHWs reported that mHealth improved task efficiency, competence, trust, and professionalism. Factors influencing its use included relationships with stakeholders, training availability, and technical aspects like phone availability and usability. Despite initial discomfort, CHWs found mHealth helpful, suggesting addressing social and technical factors could enhance its adoption.

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Resource Topic: Supportive supervision, mHealth and Technology

Resource Type: Qualitative

Year: 2024

Region: Sub-Saharan Africa (SSA)

Country: Malawi

Publisher May Restrict Access: No

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