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Effects of a Standardized Community Health Worker Intervention on Health Care Utilization Within an Integrated Delivery System

by

Authors: Aditi Vasan, Molly Knowles, Shaun Flerchinger, Thomas K Tandy, David Mosen, Jessica Soltesz, Olivia Paradis, Nicole Friedman, Judith A Long, Briar L Ertz-Berger, Shreya Kangovi

This study tested whether a community health worker (CHW) program called IMPaCT could reduce hospital use and improve primary care visits for low-income patients in Portland, Oregon. In the program, CHWs helped patients set health goals and supported them through regular communication over three months, mostly by phone because of COVID-19. Compared to usual care, patients who worked with CHWs spent fewer days in the hospital and were more likely to visit a primary care doctor. However, there was no difference in emergency room visits.

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Resource Topic: CHW programs

Resource Type: Qualitative

Year: 2025

Region: North America (U.S. and Canada)

Country: United States of America

Publisher May Restrict Access: No

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