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Comparing a paper based monitoring and evaluation system to a mHealth system to support the national community health worker programme, South Africa: an evaluation

by

Authors: Sunisha Neupane, Willem Odendaal, Irwin Friedman, Waasila Jassat, Helen Schneider and Tanya Doherty

In an attempt to address a complex disease burden, including improving progress towards MDGs 4 and 5, South Africa recently introduced a re-engineered Primary Health Care (PHC) strategy, which has led to the development of a national community health worker (CHW) programme. The present study explored the development of a cell phone-based and paper-based monitoring and evaluation (M&E) system to support the work of the CHWs.

The paper aims to contribute towards understanding the potential impact of mHealth on service delivery processes and identifying the challenges for scaling up and sustaining a mHealth M&E system for a national CHW programme.
 

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Resource Topic: Community Health Workers/Volunteers, Data Collection, Millineum Development Goals/MDG and Sustainable Development Goals (SDGs), Monitoring and Evaluation, Program Evaluation, Scale-up

Resource Type: Research

Year: 2014

Region: Sub-Saharan Africa (SSA)

Country: South Africa

Publisher May Restrict Access: No

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