Authors: Dawn Chin-Quee, Cathy Mugeni, Denis Nkunda, Marie Rose Uwizeye, Laurie L. Stockton and Jennifer Wesson
While task shifting to CHWs is widely practiced to address healthcare provider shortages, it can add to an already heavy workload for CHWs. In order to reflect how CHWs perceive and react to their circumstances, this study combined perception and objective measures of workload to examine quality of services, worker performance, and job and client satisfaction.
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Resource Topic: Community Health Workers/Volunteers, Motivation/incentives, Performance management, Task shifting
Resource Type: Research
Year: 2015
Region: Sub-Saharan Africa (SSA)
Country: Rwanda
Publisher May Restrict Access: No