Awareness and use of a community health worker program among racial/ethnic minority adults in Philadelphia: Results from a cross-sectional community health survey

Authors: Stephen Bonett, Carmen Alvarez, José Bauermeister, Ashley Clemmons, Hyunmin Yu, Andy S. L. Tan, Terri H. Lipman, Karen Glanz, Antonia M. Villarruel

This study looked at awareness, use, and satisfaction with a city-wide community health worker programme among minority communities in Philadelphia. Among 522 people surveyed, fewer than half knew about the programme, and only a small number had used its services. However, most people who had used the programme were satisfied with the support they received. The study highlights the need to improve awareness and ensure that CHW services reach more people, particularly those who may need support with ongoing health conditions or other challenges.