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Assessing community health workers’ performance motivation: a mixed-methods approach on India’s Accredited Social Health Activists (ASHA) programme.

by

Authors: Gopalan SS, Mohanty S, Das A.

This study examined the performance motivation of community health workers (CHWs) and its determinants on India’s Accredited Social Health Activist (ASHA) programme. The inadequate healthcare delivery status and certain working modalities reduced their motivation. Gender mainstreaming in the community health approach, especially on the demand-side and community participation were the positive externalities of the CHW programme. The CHW programme could motivate and empower local lay women on community health largely. The desire to gain social recognition, a sense of social responsibility and self-efficacy motivated them to perform. The healthcare delivery system improvements might further motivate and enable them to gain the community trust. The CHW management needs amendments to ensure adequate supportive supervision, skill and knowledge enhancement and enabling working modalities.

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Resource Topic: CHW Role, Community Health Workers/Volunteers, Gender, Human Resources Management/Workforce Development, Job aids, Motivation/incentives

Resource Type: Evaluation, Journal articles, Research

Year: 2012

Region:

Country: India

Publisher May Restrict Access: No

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