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A Structured Human-Centered Design Process for Integrating Community Health Worker Insights Into Program Policy in Pakistan

by

Authors: Svea Closser, Marium Sultan, Erin Finley, Sue Gerber, Muhammad Shafique, Saeed Ahmed, Imtiaz Ali Shah, Naveed Khurshid, Farah Naz, Sadaf Nayyab, Celena Fei, Ali Sohail

This study involved female Community Health Workers (CHWs) supporting polio vaccination in Pakistan. It gave them an opportunity to share ideas on how to improve the vaccination programme. More than 400 CHWs took part directly, submitting 181 ideas, of which nine were selected for implementation. The workers said the process made them feel valued and improved their confidence and motivation. The study showed that involving CHWs in decision-making can lead to useful improvements in health programmes and help ensure that their experiences and ideas are heard.

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Link: A Structured Human-Centered Design Process for Integrating Community Health Worker Insights Into Program Policy in Pakistan

Resource Topic: CHW programs, Community Engagement

Resource Type: Evaluation

Year: 2026

Region: Asia

Country: Pakistan

Publisher May Restrict Access: Yes

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