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A qualitative exploration of multi-level factors that support effective community health worker-social worker collaboration

November 11, 2025 By

Authors: Nidhi Monga Nakra, Liana J Petruzzi, Alexander B Diller, Julie Smithwick, Lily Lee, Geoff Wilkinson, Joshua Collier, Sarah Chang

This study looked at how community health workers (CHWs) and social workers (SWs) work together in healthcare and community settings in the U.S. Focus groups with 37 workers revealed that successful collaboration depends on clear roles, good communication, mutual respect, supportive supervision, and shared workflows. Organizational support, leadership backing, training, and funding also matter. When CHWs and SWs collaborate well, they can provide better patient-centered care and address social and health needs more effectively.

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Resource Topic: CHW, CHW programs

Resource Type: Qualitative

Year: 2025

Region: North America (U.S. and Canada)

Country: United States of America

Publisher May Restrict Access: No

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