Authors: Castarina Joaquim
This brief discusses the impact of the inSCALE APE CommCare mobile phone application in Mozambique, an inSCALE innovation developed to improve community health worker motivation, performance and retention in order to increase the quality and coverage of integrated community case management.
The inSCALE APE CommCare mobile phone application is a phone-based job aid to help community health workers through the consultation steps to assess, diagnose, treat and refer patients for diarrhoea, pneumonia, malaria and malnutrition. A process evaluation of this intervention shows that it has helped community health workers remember the symptoms to look for, has provided community health workers with new skills, and has helped to improve the perception of community health workers in Mozambique.
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Resource Topic: Employee Engagement, Job aids, Motivation/incentives, Performance-based incentives, Supervision, mHealth and Technology
Resource Type: Research
Year: 2016
Region: Sub-Saharan Africa (SSA)
Country: Mozambique
Publisher May Restrict Access: No