In California, whole person care (WPC) helps streamline coordination of care across many sectors of the healthcare system. Some WPC programs utilize community health workers (CHWs) to carry out this coordination of care, but as WPC programs differ across regions the support CHWs needed to carry out activities also varies. The authors of this study provided region-specific … [Read more...] about Supporting the Integration of Community Health Workers in Whole Person Care Pilots
North America (U.S. and Canada)
Recognizing and Sustaining the Value of Community Health Workers and Promotores
Although community health workers/promotores (CHW/Ps) are key to delivering healthcare to underserved communities, there is no standardized certification for CHW/Ps in the United States. To advance professional recognition of CHW/Ps, this report from the Center for Health Care Strategies highlights the value of an accessible certification process, training employers on the … [Read more...] about Recognizing and Sustaining the Value of Community Health Workers and Promotores
Community Health Worker Workforce: Assessment of the Integration and Financing of Community Health Workers within Arizona Medicaid Health Plans
The Centers for Medicaid and Medicare allowed states to compensate non-licensed healthcare professionals such as CHWs. Since this new guidance was put in place, states have been interested in how to successfully integrate CHWs into their Medicare and Medicaid Health Plans. This report details how the State of Arizona has gone about integrating CHWs into their Medicaid Plan and … [Read more...] about Community Health Worker Workforce: Assessment of the Integration and Financing of Community Health Workers within Arizona Medicaid Health Plans
Supervision Strategies and Community Health Worker Effectiveness in Health Care Settings
This discussion paper argues that while the value of CHWs in providing cost effective care in the United States is recognized, improved human resources management practices are needed to strengthen the quality and performance of CHW programs. The authors discuss essential elements of CHW recruitment and training, but also the need for supportive supervision. They note that … [Read more...] about Supervision Strategies and Community Health Worker Effectiveness in Health Care Settings
Recruitment, Training, and Roles of the Bilingual, Bicultural Navegantes: Developing a Specialized Workforce of Community Health Workers to Serve a Low-Income, Spanish-Speaking Population in Rhode Island
Community health workers (CHWs) share the multicultural and multilingual characteristics of their communities and are thus able to provide culturally sensitive healthcare. The Hope Clinic in Rhode Island developed a peer-led Advanced Navagente Training Program (ANTP) to prepare spanish-speaking individuals to become certified CHWs who provide patient navigation, life-style … [Read more...] about Recruitment, Training, and Roles of the Bilingual, Bicultural Navegantes: Developing a Specialized Workforce of Community Health Workers to Serve a Low-Income, Spanish-Speaking Population in Rhode Island