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Performance management

Measuring return on investment of outreach by community health workers.

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Community health workers (CHWs) are effective in improving access to health care, promoting client knowledge and behavior change, and contributing to improved health status of individuals. However, few outreach programs have evaluated the financial impact of CHWs on health care systems and policies. A longitudinal repeated measures design was used to assess the return on … [Read more...] about Measuring return on investment of outreach by community health workers.

The influence of observation and setting on community health workers’ practices.

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This study aims to determine whether results from an evaluation that involved observation of community health workers while they performed patient consultations in a hospital reflected normal everyday practices. We found that community health workers made treatment errors less frequently when they were observed in a hospital in-patient or outpatient department than when they … [Read more...] about The influence of observation and setting on community health workers’ practices.

Performance factors of mobile rich media job aids for community health workers.

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In developing countries, where the density of trained physicians and nurses is low, community health workers (CHWs) are typically the primary and sometimes sole providers of healthcare to millions. However, studies have shown that even well motivated CHWs using paper-based job aids demonstrate less-than-desirable rates of treatment and diagnosis errors, and … [Read more...] about Performance factors of mobile rich media job aids for community health workers.

Knowledge and Performance of the Ethiopian Health Extension Workers on Antenatal and Delivery Care: A Cross-Sectional Study

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This study investigated the knowledge and performance of health extension workers (HEWs) on antenatal and delivery care. And barriers and facilitators for HEWs in the provision of maternal health care. 39 HEWs working in health posts were interviewed. Findings showed that poor knowledge of HEWs, poorly equipped health posts, and poor referral systems makes it difficult … [Read more...] about Knowledge and Performance of the Ethiopian Health Extension Workers on Antenatal and Delivery Care: A Cross-Sectional Study

Quality of Sick Child Care Delivered by Health Surveillance Assistants in Malawi

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Malawi’s CCM programme is a promising strategy for increasing coverage of sick child treatment, although there is much room for improvement, especially in the correct assessment and treatment of suspected pneumonia and the identification and referral of sick children with danger signs. However, HSAs provided sick child care at levels of quality similar to those … [Read more...] about Quality of Sick Child Care Delivered by Health Surveillance Assistants in Malawi

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