This study compared the performance of community health workers (CHWs) in Uganda's Kyaka II refugee settlement when paid in cash versus digital payments. Results showed that CHWs performed better with cash payments, as digital payments were often delayed and inconsistent, leading to demotivation. Factors like secondary education and having a side job were linked to better … [Read more...] about Do cash or digital payment modalities affect community health worker performance? – a case study of a remote refugee settlement in Western Uganda
Motivation/incentives
Factors influencing motivation and job satisfaction of community health workers in Africa and Asia—A multi‐country study
Through key interviews and focus group discussions in 4 low- and middle-income countries, this study assesses factors influencing CHW motivation and job satisfaction, including: work-life balance and remuneration, relationships with stakeholders, and opportunities to support community members. This study provides important evidence on CHW work experiences outside of a … [Read more...] about Factors influencing motivation and job satisfaction of community health workers in Africa and Asia—A multi‐country study
Community Health Workers at the Dawn of a New Era 8. Incentives and remuneration
Incentives and remuneration are core issues that affect the performance of individual CHWs and of CHW programs. This paper details case study data about CHW compensation and incentives in 29 national CHW programmes, describing the range and types of incentives offered to CHWs and the underlying factors affecting CHW motivation in a number of different domains. The findings … [Read more...] about Community Health Workers at the Dawn of a New Era 8. Incentives and remuneration
How workers respond to social rewards: evidence from community health workers in Uganda
The use of CHWs has emerged as a cost-effective approach to extend the reach of health systems. Although it is assumed that low levels of compensation contribute to high drop-out rates among CHWs, a field experiment from Uganda found that the offer of greater financial incentives attracted less socially motivated people to apply to CHW jobs and resulted in high drop-out rates. … [Read more...] about How workers respond to social rewards: evidence from community health workers in Uganda
Factors influencing the performance of community health workers: A qualitative study of Anganwadi Workers from Bihar, India
Anganwadi Workers (AWWs) in India’s Child Development Services program represent the largest CHW cadre in the world, but factors influencing employee performance remain understudied. Aparna John and colleagues interviewed AWWs to understand factors driving their performance within the program. Results indicated that the most common constraints to performance included a lack of … [Read more...] about Factors influencing the performance of community health workers: A qualitative study of Anganwadi Workers from Bihar, India