This investigation looks at applying human resources (HR) concepts related to employee engagement that have been validated in developed countries to the context of volunteers in OVC programs in Ethiopia to the Strengthening Communities and Safety Nets Project. Worker engagement is defined as the extent to which people enjoy and believe in what they do and feel valued for doing it. Evidence has shown that engaged workers perform better and are more productive than disengaged workers.
This document provides guidance in the design of systems for community-based distribution (CBD) programs. The guide aims to assist program managers and other stakeholders in designing and implementing stronger and more sustainable supply chains for their CBD programs. The guide is intended to serve as a resource of tools that can be modified and adapted for use by any government or organization that implements CBD programs in any country.
This multi-method study investigated Lady Health Workers' (LHWs) viewpoints on their job description, the problems they face and the levels of stress they encounter. All LHWs in one rural sub-district in Rawalpindi, Pakistan, were surveyed. Around a quarter of LHWs were found to have significant occupational stress. The authors conclude that improvements in remuneration, administration of supplies and career opportunities would reduce stress and result in better performance among LHWs. In addition, they recommend that communication skills should an essential part of training for LHWs.
Partner in Health's Program Management Guide discusses strategies to help organizations implement a CHW program to improve access as well as the quality of care that is provided in resource-limited areas. A CHW program can significantly improve health outcomes, particularly for the poorest members of the community. In PIH's accompaniment model of care, patients build a trusting relationship with one CHW who will remain with them until healthy.
Volunteers are essential to many organizations. This guide is designed to help country programs address programmatic issues surrounding volunteer engagement such as: roles and responsibilities, incentives, recruitment, training and supervision. It includes checklists, tools and frameworks that can be adapted to local contexts to help organizations standardize how they work with volunteers.