Video Spotlight

"'I'm a Health Worker' - Abduaraman Gidi" made by IntraHealth International.

Community Health Worker Assessment and Improvement Matrix (CHW AIM): Updated Program Functionality Matrix for Optimizing Community Health Programs

To support quality CHW program design and implementation, USAID, UNICEF, the Community Health Impact Coalition, and Initiatives Inc. have updated and adapted the Community Health Worker Assessment and Improvement Matrix (CHW AIM) Program Functionality Matrix tool. This tool can be applied at district, regional, and national levels to identify and close gaps in design and implementation and, ultimately, enhance program performance.

Community health systems: allowing community health workers to emerge from the shadows

In this correspondence to the Lancet: Global Health, the authors address the role and potential of community health systems with institutionalized community health workers. 

Practitioner Expertise to Optimise Community Health Systems: Harnessing Operational Insight

This newly released report, titled ‘Practitioner Expertise to Optimise Community Health Systems: Harnessing Operational Insight’ examines how CHWs can successfully be integrated into national health systems, subsequently contributing towards efforts to achieve Universal Health Coverage.

Community health worker training and certification programs in the United States: Findings from a national survey

This paper analyzes trends and various approaches to professional development in U.S. community health worker training and certification programs using a national survey of these training programs. Three trends were identified from the national survey results and data collection: (1) schooling at the community college level—provides career advancement opportunities; (2) on-the-job training—improves standards of care, CHW income, and retention; and (3) certification at the state level—recognizes the work of CHWs, and facilitates Medicaid reimbursement for CHW services.

Community Health Workers and Promotores in California​

This report, developed in The Center for the Health Professions at the University of California, San Francisco, explores the role of community health workers and promotores in California. It reviews the history and background of the movement, work and practice patterns such as education, demographics, wages and training, and issues of credentialing and certification, regulation, and policy concerns for Latino promotores in California. 


How CHW Leadership Strengthens Certification: A View from Two States

Shared during the 2015 American Public Health Association (APHA), this document summarizes CHW certification initiatives, describes certification in Florida and Massachusetts, and shares lessons about certification that may be useful in other states. 

Timed and Targeted Counselling for Health and Nutrition, 2nd Edition: A Comprehensive Training Course for Community Health Workers

World Vision's Timed and Targeted Counselling for Health and Nutrition (ttC) is a comprehensive training course for CHWs, Care Groups and volunteers working in maternal and child health. ttC takes a life-cycle approach, supporting through pregnancy to two years of age, which offers the best opportunity to put children on a path to life-long health.

Achieving the Triple Aim: Success with Community Health Workers

For decades, community health workers (CHWs) have played a critical role in public health efforts in Massachusetts to improve population health and to ensure that all residents of the state receive quality services. The Massachusetts Department of Public Health (DPH) has long been a national leader in supporting the CHW workforce through programmatic and policy initiatives.

Community Health Workers in California: Sharpening Our Focus on Strategies to Expand Engagement

The Patient Protection and Affordable Care Act (ACA) provides a policy framework to re-imagine a system of care that emphasizes health and wellness through new models of primary care and population health interventions. These new models offer the potential to deliver care services at a lower cost, to detect and treat disease earlier, to deploy data and technology to improve population health outcomes, and to address social and environmental conditions that impede efforts to improve health.


CHW Central is managed by Initiatives Inc. Site start-up was supported by the USAID Health Care Improvement Project in 2011.

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